Privacy Policy
At MK Creation, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
Personal details (name, email, phone number, shipping/billing address)
Payment details (processed securely via third-party gateways)
Website usage data (cookies, analytics, IP address)
2. How We Use Your Information
To process and deliver your orders
To send order updates and customer support
To improve our website and services
For promotional and marketing communications (only with consent)
3. Data Protection
We use secure servers and encryption technology to protect your personal information.
Your data is never sold or shared with third parties except as necessary to complete your orders (e.g., courier partners, payment processors).
4. Cookies
Our website uses cookies to improve your browsing experience. You may disable cookies in your browser settings.
Return & Replacement Policy
We want you to love your purchase!
If you are not fully satisfied, we offer a 7-day return or replacement policy from the date of delivery.
1. Eligibility
Items must be unused, unworn, unwashed, and returned with original tags and packaging.
Returns are not accepted for sale items or customized products.
2. Process
Contact us within 7 days of delivery.
Our team will guide you through the pickup or return shipping process.
Once received, we’ll inspect the item and process your refund or replacement within 5–7 business days.
3. Refunds
Refunds will be issued to your original payment method.
Shipping charges (if any) are non-refundable.
Shipping Policy
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
2. Shipping Time
India: 3–7 business days
International: 7–15 business days (depending on destination)
3. Shipping Charges
Shipping is calculated at checkout based on location and order weight.
Free shipping may apply on eligible orders or promotions.
4. Delays
We are not responsible for courier delays or customs clearance issues in international deliveries.
Terms & Conditions
By accessing our website or purchasing from MK Creation, you agree to the following terms:
1. Use of Website
You agree not to misuse the site, infringe copyrights, or attempt unauthorized access.
2. Product Descriptions
We strive for accuracy, but minor color or size variations may occur due to screen differences or manual measurements.
3. Orders & Payments
All orders are subject to availability and confirmation of payment.
We reserve the right to cancel or refuse any order for valid reasons.
4. Intellectual Property
All images, logos, and content on our website belong to MK Creation. Reproduction without permission is prohibited.
5. Limitation of Liability
MK Creation is not liable for any indirect or consequential damages arising from product use or website access.
6. Governing Law
These terms are governed by the laws of India. Disputes will be subject to the jurisdiction of courts in [Your City, India].
Size & Fit Policy
We do our best to provide accurate size charts and product descriptions.
Please refer to our Size Guide before ordering.
As different styles may fit differently, slight variations are normal.
Cancellation Policy
Orders can be cancelled within 12 hours of purchase
Once processed or shipped, cancellations cannot be accepted.